Add to Favourites    Print this Article

Iphone Configuration

Configuration for iPhones with iOS 7 and newer

    1. From the Home screen, choose Settings.
      settings
    2. Next, tap Mail, Contacts, Calendars.
    3. In the Accounts section, tap Add Account.
    4. Choose your email account type.

      other

    5. Select Add Mail Account under the Mail section.
      addmail
    6. Enter your account information.
      image4 

On the next screen, enter your DV account details.

incoming_dv

outgoing_dv

      • Incoming Mail Server
        Host Name: mail.mt-example.com
        User Name: john@mt-example.com
        Password: If you do not know your password, you can reset it from the Cpanel control panel.
      • Outgoing Mail Server (SMTP)
        Host Name mail.mt-example.com
        User Name: john@mt-example.com 
        Password: If you do not know your password, you can reset it from the Cpanel control panel.

Once the email configuration is added, tap Next to continue.

  1. Choose what information you want to sync with your phone and tap Save to save the entered information. Your iPhone will then verify your account information. 
    image7
  2. Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed in the Accounts section.

TIP:

If you are experiencing any difficulty with syncing your messages, you can manually configure the folders. Here's how:

  1. Select your newly created account and enter the Advanced section.
  2. Change your IMAP Path Prefix from / to "INBOX:".

    In this screen, you can also choose the Drafts, Sent, and Deleted folders on the server. This way your folders will be in sync no matter where or how you access your email. Just choose each Mailbox on the same Advanced screen and select the matching folder on the server.

Configuration for the iPhone 3G/GS or the iPod touch (iOS 6 and older)

1. If this is the first account you're setting up on the iPhone or the iPod Touch, tap Mail. Otherwise, from the Home screen choose Settings > Mail, Contacts, Calendars > Accounts and choose Add Account....
1 main.png OR IMG_0025

2. Choose your email account type. For setting up email to work with your (mt) Media Temple service, choose Other.
IMG_0027

3. Select Add Mail Account under the Mail section and enter account information.

IMG_0028

Fill in your name and email address. Then click Save.

IMG_0029

For your DV server, you can use mail.example.com as your incoming and outgoing mail server. DV users may also use the IP address as well.

  • Incoming Mail Server
    Host Name: example.com
    User Name:thatguy@example.com
    Password: If you do not know your password, you can reset it from the cpanel control panel.
  • Outgoing Mail Server (SMTP)
    Host Name example.com
    User Name: thatguy@example.com
    Password: If you do not know your password, you can reset it from the cpanel control panel.

Tap Save to save the entered information. Your iPhone will then verify your account information.

5. Upon successful completion, you will be taken back to the Mail Settings screen. You will still need to configure your folders since you are using IMAP. Select your newly created account and enter the Advanced section:

720_gs_5b

Change your IMAP Path Prefix from / to INBOX:

IMG_0033

6. Now you will be able to choose the Drafts, Sent, and Deleted folders on the server. This way your folders will be in sync no matter where or how you access your email. Just choose each Mailbox on the same Advanced screen and select the matching folder on the server:
IMG_0034 IMG_0035 IMG_0036

You should now have a fully configured account on your Apple iPhone.

FAQs

Q: How can I change the outging mail (SMTP) password?
A: In the iPhone mail client, there are two locations for passwords. The incoming mail password is on the main configuration screen, but the outgoing mail password may be considered somewhat hidden. Please follow these steps:

  1. From the "Home" screen, tap the "Settings" icon.
  2. Tap "Mail, Contacts, Calendars".
  3. Select the account you wish to modify.
  4. Tap "SMTP" under "Outgoing Mail Server".
  5. Tap the primary server.
  6. Enter your new password in the "Password" field.

Q: How do I check which version iPhone I have?
A: The version of iPhone Operating System, iOS, can be found by:

  1. From the "Home" screen, tap the "Settings" icon.
  2. Tap General.

  3. Tap About.

  4. Your iOS version is listed at Version.

Q: How do I check my email settings on an account on my iPhone?
A:

  1. From the "Home" screen, tap the "Settings" icon.
  2. Tap Mail, Contacts, Calendars.

  3. Tap your email account.


    Tap "My Domain" to view email settings.

  4. Tap Account Info.

  5. Your Account Infois displayed.


    Click "Done" to exit



Yes No