This tutorial shows you how to set up Thunderbird to work with your web-hosting email account. We will use a test email account example@ncsupport.com, which is hosted on our server1.web-hosting.com, to show you what to do.

Before proceeding with the Thunderbird setup, you need to make sure you have the correct server name and that you have created a mailbox.

To Set Up Your Thunderbird Mail:

1. Go to File > New > Mail Account:



2. In the Mail Account Setup window, enter your full name, email address and email password. Click Continue:



3. Click on Manual Config:




4. In the next screen, select POP or IMAP from the Account Type list, and enter your details as follows:

Incoming (IMAP) and Outgoing server (SMTP): server your account is hosted on

Protocol: IMAP     Port: 993    SSL: SSL/TLS     Authentication: Normal Password
Protocol: SMTP    Port: 465    SSL: SSL/TLS     Authentication: Normal Password



For POP:

Outgoing server:server your account is hosted on (same as incoming)

Protocol: POP    Port: 995     SSL: SSL/TLS     Authentication: Normal Password
Protocol: SMTP Port: 465     SSL: SSL/TLS     Authentication: Normal Password




Alternatively, you can use following settings:

IMAP:

Protocol: IMAP     Port: 143              SSL: None      Authentication: Normal password
Protocol: SMTP    Port: 25 (or 26)    SSL: None      Authentication: Normal password

POP:

Protocol: POP       Port: 110               SSL: None    Authentication: Normal password
Protocol: SMTP    Port: 25 (or 26)     SSL: None    Authentication: Normal password


NOTE: if you use mail.domain.tld address as server name, Add Security Exception window may appear. That happens, because SSL for exim, dovecot, ftp, cPanel and other services is installed to the servername and for mail.domain.tld warnings appear. Click Confirm Security Exception button to proceed.

To avoid this, use your servername for incoming/outgoing server: server#.web-hosting.com


Advanced Settings:
 
Once your account has been created, you will be able to choose additional settings for IMAP or POP3incoming/outgoing server.

1. Right-Click on your account in the list of accounts:



2. To manage incoming server, go to Server Settings:



3. If you need to change settings for outgoing server, select Outgoing Server (SMTP):

 

Here you can find your current settings for accounts you have and click on Edit… to make changes in the next window:




That's it!