AxonHOST • Web Hosting Features

POP3 Email Accounts
you@yourdomain.com
A POP account stores your e-mail on a mail server, just like your ISP. You have the option of retrieving email directly from POP3 mailboxes on the mail server using an email program such as Eudora, Netscape Mail, Outlook Express and others. You may also retrieve email messages through our Webmail interface from any internet connection in the world.

Disk Storage
Disk storage refers to the amount of server disk storage your account is allocated. This space is used to store your html files, graphics, audio/video files and all other files that make up your web site. Your POP3 emails are not stored in this space. You are allotted an extra 10 MB of space for your mail spool.

Monthly Data Transfer
Any outbound traffic from your web site is considered data transfer. Each time a html file, graphic file or any other element on your web page is loaded, data transfer is generated. FTP uploads do not count as data transfer. You have unlimited bandwidth with any AXON hosting account.

Mail Lists
You can create multiple mail lists based on your customer's interests. You provide customers an email address they can send an email to and be added to your personalized mailing list. As soon as customers sign on they are sent a friendly welcome message. This is a great way to cost effectively communicate with your customers through monthly newsletters, sales updates or just a friendly hello. Each list can hold 1000 names and a 75kb message can be emailed to all the lists you create.

MySQL Database Quota
This is the maximum amount of storage that is allotted to your hosting account for MySQL data.

Database Count
This is the maximum number of MySQL databases that are included in your account..

Sub-domains

With Sub-domains you can:

Forward a sub-domain to other pages in your Website
Forward a sub-domain to other pages or Websites hosted by other free Web space providers (they don't have to be hosted by the same company!)
Forward a sub-domain to a friend's Website

When you type in the address hosting.palmatec.com it can be forwarded to another web address such as www.palmatec.com/_Web_Services/hosting/index.htm

We can set up your sub-domains to forward to any Website you wish. Sub-domains are just like having extra domain forwarding addresses!

Click here for more information about NameGig domain name services.

Number of Domains Per Server
We do not overload our web servers. We bind 1 class C (256) of IPs to each machine. This ensure that your web site loads fast and is always available to your visitors.

Static IP Address
Every hosting account is configured with a static IP address. This means that you are given a unique set of numbers (ie. 65.34.80.65) specifically assigned to your web space. This allows you to access your web site via a web browser or development tool regardless of the status of your domain name. Having your own IP address also gives you the opportunity of publishing your web site to your new web space before actually transferring your domain name to our DNS. This results in no down time when transferring your web site from a another hosting company.

Domain Name Registration
PALMATEC is a full-service domain name (web address) provider. Professional hosting accounts come complete with registration or transfer of your domain name. All other customers pay a $20 one-time setup fee to register or transfer an existing domain name. Fee includes one additional year of domain name registration!

Click here for more information about NameGig domain name services.

Domain Control Panel
The Control Panel allows complete customization of your domain. From it, you can control your FTP and Mail accounts, view your statistics, as well as add many interactive features.

Package Management
The Package Management feature allows you manage all the information pertaining to your account. This page displays the details of your account, package, resource, and billing information. You may also manage alarms and determine your invoice delivery format.

View Online Billing History
Billing History allows you to review the billing history associated with your domain. You can view past invoices, added packages, payment methods, and your current balance.

Billing Management
Billing Update lets you update your billing information and your off-network email address without having to contact support.

Password Management
This option allows you to change your Control Panel password. Your password must be between six and eight characters long, begin with a letter, and be made up of alphanumeric characters.

PayPal Payments
This option allows you to manage your PayPal account information. PayPal is the AXONHOST preferred method of payment.

Usage Resource Meter
The Resource Meter displays your disk space, email, and transfer usage. This information may also be found on your Control Panel's main page.

Graphic Site Stats
Statistics allows you to see the statistics on your site for the last twelve months. You may view hits, files viewed, files cached, pageviews, sessions, and KB sent.

Urchin Visitor Analysis
The Urchin Visitor Analysis Tool is a very powerful tool for graphically tracking visitors to your site. It provides you statistics on how long visitors stay at your site, what pages they visited and the order in which they were visited. It also provides the most popular entry/exit pages, what browsers your visitors use, which countries your site is most popular in and it will graphically capture how the user found your web site. This tool is highly recommended for marketing analysis.

FormMail Script
FormMail is an application designed to allow your users to email you from your website, without having to open a separate email client, such as Outlook, Thunderbird, or Eudora. All your users will have to do is fill out the form you provide and click a button.

Gateway Defender
GatewayDefender is a managed service designed to protect your clients from email-based threats, such as viruses and worms, spam, adult content, dangerous attachments, phishing (fraud), and Denial of Service (DoS) attacks. These Electronic Message Threats (EMT) can slow down servers, shut down email boxes, and cost your clients money. Gateway Defender protects against these attacks using EMT Interdiction (EMTi) to stop dangerous emails before they reach an inbox.

Mail Manager
Mail Manager allows you to manage mail services to and from your domain and websites. In addition to adding, deleting, and editing email accounts, you may:

track used and available quota for each mailbox.
view a summary of all mailboxes you host.
change the password for individual accounts.
set the mailbox allowance for individual accounts.
set up email forwarding and auto responders.
allow the use of Mail Manager with web-based email programs such as Web Mail.

Mailing List
The Mailing List option allows you to create and manage mailing lists. The creation and management of your Mailing List is done with the Mail Manager option.

PGP
PGP is a program that adds privacy to your electronic mail that you send through our network. It encrypts your mail so that nobody but the intended person can read it. When encrypted, the message looks like a meaningless jumble of random characters. PGP has proven itself quite capable of resisting even the most sophisticated forms of analysis aimed at reading the encrypted text.

PGPMail
PGP stands for Pretty Good Privacy. It is an encryption scheme designed to be unbreakable. PGPMail allows you to encrypt mail sent to you from forms on your website. Your users can send you encrypted email without ever opening a separate email client, such as Outlook, Thunderbird, or Eudora.

Quarantine Manager
Quarantine Manager aids in detecting and taking care of any virus that may affect your domains. It can also be set up to filter all emails containing attachments with certain extensions. Quarantine is configured through the Mail Manager.

Spam Guard Manager SpamGuard assists you in dealing with emails you do not wish to receive, namely spam. Spam is the digital equivalent of junk mail, that is, unsolicited email sent to a large number to addresses, generally for the purpose of advertising.

WebMail
Every account comes with a web-based email system. This allows you to check email, keep addresses, and manage a calendar via any internet connection.

Anonymous FTP
Capability of setting up a public area where anonymous users can upload and download files from your web server.

Archive Manager
The Archive Manager allows you to compress and/ or extract any files from your home directory. For example, if you have a number of files that you wish to backup, you may select all the files, then create a backup file that contains all of them in a compressed format.

Backups are an important precaution against loss or corruption of your files. If something happens to your domain, you may use these files to restore it to its original state. We advise that you store an extra copy of your backup off-network, just in case. Backups may also be used for archival purposes.

Cron Manager
Unix uses a utility called cron to run user-created scripts at certain intervals. Crons can be invaluable for performing regular tasks associated with your website. For example, you could write a script that backs-up your MySQL database, then run it every Sunday at 2 a.m., or you could write a script to email invoices to all of your clients, and set it to run daily at 5 p.m.

Cron Job Manager is designed to make scheduling cron processing simple and painless. By default, the run-time of each entry in the Cron Job Manager will be displayed in an easy-to-read format. However, when the scheduling particulars are complex, the entry may only be viewable in Advanced mode. When viewing the entries in Advanced mode, you will see exactly how they are formatted to be read with Cron.

Custom Error Documents
You will be able to provide a customized page to any viewer that requests a file with their browser that does not exist on your domain.

File Manager
The File Manager utility allows you to create, view, edit and manage permissions for the files that exist in your hosting account.

FTP User Manager
As a control panel owner, your control panel username and password serve as your FTP username and password, but to allow others access to your domain via FTP, you must first add them as users with the FTP User Manager.

The FTP User Manager allows you to create and manage FTP users on your domain. You assign each FTP user a unique login and, optionally, limit her access to a specific subdirectory of your site; in this case, the user can only establish an FTP connection to the subdirectory you have specified. You might, for example, add the user janedoe and only give her rights to the files at www.example.com/janedoe. When you add a new FTP user, you also set quota for her. The quota for an FTP user is the maximum amount of diskspace (in megabytes) her directory can use. This maximum can be no more than 5MB less than your domain diskspace quota, and it is cumulative. For example, if you have three FTP users and your domain diskspace quota is 200MB, you may set any (or all) of your FTP user quotas to 195MB; however, once your actual domain diskspace exceeds 195MB, your FTP users will not be able to do anything that increases diskspace used by their home directories.

Providing FTP access to other users allows you to distribute the administrative work (required to maintain your domain). You can assign users to specific subdirectories so that they may only update certain portions of your website; for example, you could assign a user to maintain the About Us portion of an online store, located at example.com/aboutus. You might also allow a user to create her own websites with a subdirectory of yours (e.g., example.com.com/username). For example, you could assign a user to maintain the About Us portion of an online store, located at example.com/aboutus.

Mime Types
The Mime Types Manager will allow you to add new Mime types to your site. MIME stands for Multipurpose Internet Mail Extensions, which is an official Internet standard that specifies the way in which information must be formatted. Originally used just in email, MIME types are now used by many applications. Your browser uses them to determine what application should be used to open and/ or edit files.

Incorrect MIME settings are one of the most common sources of HTTP Error 405.

Parked Domain
The Parked Domain option will assist you in registering a new parked domain. A parked domain is a domain pointing to the same location as your master domain.

Password Protected Directories
Protect Directories allows you to limit the amount of access a user has to your site. You may specify a username and password for directories to protect them. Each protected directory may have multiple users. The Protect Directories option may also be used to remove a user's access to a protected directory.

Redirect URL
Redirect URL lets you change the file that appears when a specific file's address is entered. For example, you may redirect people who might be using old URLs that are still on your website, but are no longer valid. This option allows you to redirect them to current URLs.

Search Engine
The Search Engine function allows you to add a search engine to your domain.

SSH
SSH (Secure Shell) is available through support. It is designed to allow strong authentication and secure communications over insecure channels. It's a secure way to connect to your domain, even if you are not on a secure network. SSH is a protocol you may use in lieu of FTP and telnet.

If you have not already set up an SSH through Customer Support, you will receive a message informing you that you need to gain permission to be set up. To do so, you must send a copy of photo identification to Customer Service. Once this information is received, Customer Service will set up an SSH for you; this will allow you to install your SSH key.

Sub-Domain Manager
The Sub-Domain Manager tool allows you to create, edit, and delete sub-domains in your existing hosting account.

Virtual Name Server
Some technically-oriented visitors to your website may use a WHOIS service to find out what your name servers are. If you do not want to expose this information to the outside world, you use virtual name servers. A virtual name server maps to an actual name server and can be named whatever you wish.

CartXpress Shopping Cart
CartXpress, powered by osCommerce is an online shop e-commerce solution. It features "out-of-the-box" installations that allow store owners to set up and maintain online stores, with very little effort.

CartXpress provides you with an open e-commerce platform by combining the best in open-source solutions. osCommerce's open-source aspect allows you to be part of an online community of people who share the same goal of improving your ability to get your products to your customers in an easy manner, which will encourage the customers to return again and again.

GeoTrust Quick SSL
GeoTrust QuickSSL Manager is an application designed to streamline—and in most cases, completely automate—purchase, installation and renewal of GeoTrust certificates. The tasks you can perform in GeoTrust QuickSSL Manager (and those you cannot) differ depending upon the type of domain you are working with.

Secure Server
You may obtain a Secure Server (certificate) for your domain. If you want to use web pages that are capable of passing information to and from your users in a secure fashion, then you need a secure certificate. This enables you to utilize the security of up to 128-bit encryption designed to prevent anyone from intercepting the information passed to and from your website when accessed using https. With a secure certificate installed on your domain, the web server encrypts/ scrambles the information sent to your users, who are the only ones with the key capable of decrypting/ descrambling and viewing the information. This capability is particularly useful for e-commerce or other sites that may handle private or personal data.

ContentXpress
ContentXpress, powered by Postnuke, is a powerful content management system designed to foster online communities. Using ContentXpress, you can quickly develop and deploy a content-rich website dedicated to your area of interest. You can then leverage built-in utilities to allow your visitors to become members who actively collaborate on the evolution of your enterprise.

ContentXpress includes a wide variety of pre-installed, ready-to-go features; you choose the ones that are right for the type of website you want to build, and customize them to suit your goals.

DBXpress
DBXpress is a database administration tool designed with the novice user in mind. You simply select the ready-made template you want to work with, enter your data, and DBXpress generates your database. You can then run reports to extract records that match your specified search criteria and present these records on the screen according to your preferences.

JavaServlets
Servlets are Java's answer to CGIs. They are programs that run on your web sever, and can dynamically build web pages. Java Servlets are more efficient than CGIs. Each request to a CGI script is answered in a separate process by a separate instance of the CGI script. A servlet doesn't run in a separate process, and stays in memory between requests. Servlets also load in only a single instance, answering all requests at the same time.

FrontPage Support
The Microsoft FrontPage web site creation and management tool gives users everything you need to easily create and manage great web sites. You are required to own and install the FrontPage software and on your home system.

SiteXpress CMS
SiteXpress is an intuitive authoring tool that enables anyone to build a professional website in just minutes. The process could not be simpler: your customer chooses a ready-made website template, selects the pages she needs, customizes the placeholder content, and clicks a button to publish her site to the Web. SiteXpress is a must-have feature that encourages existing accounts to upgrade and prospective accounts to sign up for hosting packages. SiteXpress will help you grow your web hosting business.

Email Support
Hosting clients are able to submit emails directly to a technician for review. Our fast and easy system allows you to correspond with our technical support team online, 24 hours a day, 7 days a week. Our support team will respond back to your support request within 2-6 hours on average. You also have access to live online Network Status reports and our online hosting manual.

User Guide
From this page you will be able to gain access to information about all of the products in your Control Panel, by clicking on the Getting Started link. The Getting Started page contains a section with a small description of each product available on the Control Panel.

Toll-FREE Phone Support
Hosting clients have a personal technician on-call 24 hours a day, 7 days a week. Friendly, professional hosting technicians are never more than a toll-free phone call away!

Tech Support Forum
Our exclusive Totera Web Forum system lets you chat in real-time with our support technicians. This exclusive software is available to every AXON Hosting client 24 hours a day, 7 days a week.

GuestBook Manager
A guest book is a web page that allows visitors to your site to post comments to you and to other visitors. It is a good tool to collect testimonials and customer feedback. The link to the guestbook is http://YourDomainName/guestbook/guestbook.html. The Guestbook Manager allows you to install and manage a guestbook on your web site.

ht://Dig
Along with an intuitive structure and a persistent navigation mechanism, a search capability allows your visitors to find the information they need quickly and easily. In recognition of this, we offer ht://dig, an open-source site search tool. Deploying ht://dig is very straightforward: you simply specify the areas of your website you want to make searchable, index them (generate a database of keywords that links search terms to matching pages), add a search form to your website, and configure the ht://dig results page.

Ikonboard
Ikonboard is a comprehensive web bulletin board system. Ikonboard allows you to post messages, respond to messages, start a poll, discuss over forums, and thereby create a unique community on your website. Ikonboard also provides multi-lingual support to the moderation and administration features.

Invision Powerboard Manager
Invision Power Board is an award-winning forum software and communications portal. Members can subscribe to topics, be notified when someone replies to that thread, send each other private messages, view statistics, and perform several other functions. Moderators will be pleased to find a powerful administration control panel that includes the abilities to open, close, lock/ unlock (pin/ unpin), move, and delete topics as well edit and delete individual posts. Invision Power Board is written in PHP and requires that you install a MySQL database.

NetBuilder
NetBuilder is a full-featured web-based database management program, NetBuilder was designed to allow you to administer, manipulate, and search on your data from a web based interface.

Poll Manager
Poll Manager allows you to manage polls that you would like to have running on your website.

Urchin Ecommerce
Provides advanced shopping cart analysis for serious online store owners - including CartXpress. Includes additional reports provide vital detail on revenue and revenue sources.

Web Calendar Manager
WebCalendar is a PHP calendar system that can be used by one or more persons. The Web Calendar Manager allows you to manage a web calendar on your website.

Page Counter Manager
Web Counter allows you place a counter on your website, showing how many hits you have received.

Server Hardware
Each shared server is Dual Pentium III-1 GHz or faster with 1000 MB + of RAM. Our servers are custom built to our needs and spare parts are kept in inventory in case of hardware failure. We keep 10 pre-built machines in inventory at all times ensuring that if the entire server fails we can swap the hard disk into another server and have it back online within 5-10 minutes.
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Server Operating System
Each of our shared servers runs a custom version of Red Hat Linux with Apache Web Server

99.9% Uptime Guarantee
We guarantee that 99.9% of the time that your web site will be accessible via IP address to the world. The IP address is the numerical value equivalent to www.yourdomain.com. If your web site is not online 99.9% of the time we will refund the percentage of your monthly hosting fees equal to the downtime.

Network Connectivity
Your web site will be hosted within one of our two our primary state-of-the-art data centers. Both have fully redundant power, air-conditioning, fiber connectivity, multiple DS3, OC3 and OC12 (more than 2000Mbits total) to the Internet each connecting thru OC-48 or OC-192 connections for fast and extremely reliable connectivity. It also has 10 backup T1 connections used in case of emergency fiber cuts.

30 Day Money Back Guarantee
If for any reason you are not completely satisfied with AXON web hosting services, we will gladly refund all hosting fees you have paid if you cancel within the first 30 days of signup.

Uninterruptible power with UPS and backup generator
Every server is connected to a 3000W Compaq UPS device and our data center power is backed by a 245,000W Diesel-powered generator ensuring that even during the longest power outages your web server remains online.